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Modern Architecture

How to get a culture that's all As: Culture Change Process

Awareness

Alignment

Action

Acountability

Culture Coaching

​At KANO & CO., company culture is no longer a “nice-to-have”—it’s an essential business driver. 
Whether you’re a mom-and-pop shop or a rising star, your culture directly shapes your results. The values you live by and the way your people relate to one another influence employee engagement, customer experience, ROI, and long-term profitability.

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However, changing culture, is rarely simple. When done poorly, it can feel like spinning your wheels—or trying to wrestle something you can’t quite grasp. That’s where we come in.

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KANO & CO. partners with businesses to intentionally design and strengthen their culture. We coach you through the hard conversations, align values with daily behavior, and help turn culture into a competitive advantage. The work isn’t easy, but with commitment and the right guidance, meaningful change is possible.

Together, we can design a more aligned, peaceful, and prosperous future—for your people and your business.​

Consultation & Culture Baseline

This is the part where we get to know each other. You tell me about your business and your goals, and we both decide if working together is a good fit. 

2

Interviews & Instruments

This is where I learn from you. First, I will observe your day to day operations. Next, I will interview the leadership team, and some of your employees. I will also ask you to take a culture quiz. 

3

Work & Workshopping

After we discuss the feedback from your interviews, we will recommend one of our four curated workshops: Vision & Values, Brainstorming/Problem Solving, or Customer Service. Our businesses thrive when we commit time to getting better together- that's what this step is all about. It is essential to get everyone on the same page and moving towards the same goals.

4

Recomendations & Roadmap

We will take the data collected during your workshop, and use it to establish milestones and goals for your business. 

5

Follow Through & Follow Up 

This is where I will check in with you to see how your goals are going. I won't leave you to finish the job on your. Once your coach always your coach..so I will be available if you ever need help working through a new culture problem or need to adjust your original targets. 

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Get in Touch

Tri-Cities, WA

509-420-3077

Thank you for your message! We will be in contact soon. 

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